What is VoIP and How Does It Work?
VoIP (Voice over Internet Protocol) is a modern phone system that allows you to make and receive calls over the internet instead of traditional phone lines. Instead of relying on outdated analogue systems, VoIP uses your broadband connection to deliver high-quality voice communication.
This means your business can use desk phones, laptops, mobile apps or softphones to stay connected from anywhere. Calls are routed through secure cloud-based servers, making your system more flexible, scalable and cost-effective than traditional phone systems.
For businesses in Nottingham and across the East Midlands, VoIP offers a reliable and future-proof communication solution that supports hybrid working and business growth.
✔ Lower call costs compared to traditional phone lines
✔ Easy setup with minimal hardware required
✔ Advanced features like call forwarding and voicemail-to-email
✔ Simple user management and scalability
Powerful VoIP Features Designed for Growing Businesses
Our business VoIP systems include enterprise-level features that improve productivity, customer experience and team collaboration — without the complexity of traditional phone systems.
Call Forwarding & Routing
Automatically route calls to the right team member, department or device to ensure no important call is ever missed.
Mobile & Desktop Apps
Make and receive business calls on your smartphone or computer using secure VoIP applications.
Voicemail to Email
Receive voicemail messages directly in your inbox with audio attachments so you can respond quickly from anywhere.
Call Reporting & Analytics
Track call volumes, durations and performance to improve customer service and team efficiency.
Conference Calling
Host multi-user conference calls with crystal-clear quality for better collaboration between teams and clients.
Auto Attendant
Create professional call menus that direct callers to the right department automatically.
Ready to modernise your business communications?